VaporNode is now from SmartHost. I received the following email:
Dear Valued Customer,
Please be advised that VaporNode has recently been acquired by SmartHost, LLC (http://www.smarthost.net). SmartHost is a Web Hosting & Data Center Services provider, established in 1998, based in Henderson, Nevada, USA, with operations in the US and Europe.
SmartHost operates on the basis of providing very high-level customer service to our clientele, via personalized one-on-one relationships we like to build. I would like to assure you that with SmartHost, you will continue to receive the same level of service VaporNode provided you, if not better. SmartHost will NOT be raising prices, nor changing plans, and we will honor all accounts and deals already in place from VaporNode.
VaporNode clientele will shortly have access to the full SmartHost suite of services including NVME SSD VPS, KVM/OpenVZ VPS, Linux/Windows VPS, Cloud Hosting, Storage VPS, Resource/Reseller Pool VPS, Dedicated Servers, & Co-Location, all available across our multiple service locations. Current service locations include: Jacksonville FL, Los Angeles CA, Dallas TX, Las Vegas NV, Piscataway NJ, Denver CO, Boston MA, Buffalo NY, Herndon VA, Chicago IL, London UK, and Amsterdam NL…with more locations planned moving forward, including Seattle WA and Sydney AU.
Over the next few weeks, SmartHost will be migrating your service on to our existing platform. The infrastructure to service the VaporNode client base has been installed and currently ready for service. By default we will be migrating the Florida-based VPS and Shared Hosting services to our nearby Jacksonville FL location. Dedicated Server and Slot Hosting clientele we will be contacting and working with one-on-one individually to arrange for service migration. The existing IP space will be retained, and a hard cut performed for it to point to our Florida location, once the data migration has completed. We hope to make this a smooth process behind the scenes for the client base, by just copying over existing data, and by not changing the IP space. Should you have any interest in being hosted at one of our locations other than Florida, or wish for just a fresh account sooner without data migrated, please do reach out to us, and we can arrange for that to happen.
The VaporNode website(s) and billing/client interface will be redirected to the SmartHost system once the hard cut of the IP space occurs. Your account and service information has been imported into our system, and we are working diligently behind the scenes to get everything configured for you, and begin the data sync. Access details will be emailed to you once your account setup and service configuration has been completed. Once the billing/client system transition is completed, you will need to cancel all your current Paypal subscriptions (which we will attempt to do from our side as well…) with VaporNode, in order to transition to the SmartHost, LLC Paypal payment account. If you wish to pay via automated Paypal subscriptions moving forward, please resign up for that when making your first invoice payment within the SmartHost system. There is a link on the invoices to easily complete this if so desired. SmartHost offers the same Payment methods as VaporNode, as well as several others.
We look forward to servicing the VaporNode client base, and I think in a few months you will get to look back on this and say that this was an acquisition that actually went smoothly and worked out for the best!
If you have any questions at all about the operational changes from the acquisition, or any questions about SmartHost, please do not hesitate to ask! We can be reached via email at email@example.com, at which I think you will find us quite responsive.
Shawn M. Arcus