cPanel webmail subdomain not working

imok · August 10, 2018, 3:13pm

When I enter webmail.mydomain.com I should be redirected to hostname.com:2096, but instead I see

This is a cPanel VPS. The domain is using Cloudflare:

Any ideas?

FHR · August 10, 2018, 5:50pm

Try a different browser. cPanel likes to redirect to error messages with permanent 301, so browsers will automatically redirect even when the error’s gone.

imok · August 10, 2018, 6:03pm

Tested on Chrome and Safari. The same.

Jarland · August 10, 2018, 6:52pm

The IP resolved needs to be the IP assigned to the cPanel account as well.

imok · August 11, 2018, 1:38am

Yes, IP is correct.

Liam · August 14, 2018, 2:02am

A bit late to the party, but if your provider has proxy subdomains disabled then you’ll see this message. Most providers disable this by default because it’s recommended in the CSF setup utility.

imok · August 14, 2018, 2:13am

I enabled it and still not working.

That’s why it was disabled!

Liam · August 14, 2018, 2:49am

Try clearing your browser cache; cPanel likes to use 301 redirects where they really shouldn’t

Jarland · August 14, 2018, 3:24am

A /scripts/rebuildhttpdconf (think that’s right) never hurt anyone either, just for kicks.